Contact Us

607.432.2022

web@gbrobertsagency.com

About GBR

Our agent is always looking for deals that meet our insurance needs. I have and will continue to recommend GBR to family and friends. They do care about their clients.

-- Jeff and Gail C.

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About Gordon B. Roberts

We founded the Gordon B. Roberts Agency Inc. on Oct. 17, 1947, with a simple principle: Personal service -- not only in selling insurance, but in processing claims and providing rock-solid advice.

That commitment has led to growth by word of mouth. After more than 60 years, our reputation is solid and our list of friends is growing.

We give you the personal attention you need and expect. We still maintain a full-time claims person to help you when you need us most. And we get personally involved in making sure your claim is settled quickly and easily.

Our Pledge of Performance

As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver these products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverage and options available to you through our agency, at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call center services.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.