Customer Service
"We have been with GBR for a little over two years and it was the best move we made. Shannon, our agent, has the experience and professionalism we should all seek in today’s marketplace. She keeps us up to date on our policy and is always looking for deals that meet our insurance needs. When we added our bike to policy, she had our paperwork done and ID cards to us within hours. I have and will continue to recommend GBR to family and friends. They do care about their clients. They will be our agent for years to come."- Jeff and Gail C.
Customer Service – It Defines What We Do
When we founded Gordon B. Roberts Agency in 1947, we decided that customer service would define us. That it would separate us from our competitors and hold us above them.
Customer service still defines us. We’re committed to providing you friendly, efficient personal service – not just in finding the right policy for you, but in processing your claims.
Because the mark of a great insurance agency isn’t how friendly and helpful it is when you give him money, it’s how friendly and helpful it is when you need it.
